Professor Velika Dragieva, Bulgaria

 I had the opportunity to attend ITMM twice. First time was in 2015, when the conference took place both at Tomsk and at Anzhero-Sudzhensk, at the end of November. Second time was this year, when the conference was held in Tomsk, jointly with the 12-th Workshop on Retrial Queues and Related Models (WRQ’2018), at the middle of September. It was a great pleasure for me to see that Siberia is beautiful every season and that Siberian people are always hospitable. I am very grateful to all colleagues who took the time to meet me and send me to the airport – both Svetlanas, Tatiana, Alexander. Thank you very much, it was a great help, especially when arriving, after the long flights. I am grateful to the organizers of both conferences for their help with accommodation, it was very comfortable and convenient. Many thanks to Olga, who took care for all of us, accommodated in “Parus”!
 Scientific program in both conferences was very interesting for me. Especially in the conference this year when there was a number of talks on finite source retrial queues, presented by  prof. Nazarov, prof. Sztrik and their coauthors.
 In both conferences we had wonderful excursions in vicinity of Tomsk,  accompanied by exciting demonstrations of the Russian traditions, history and culture. It was really unforgettable. During the conference dinner we enjoyed not only communicating with each other but also the wonderful Russian songs performed  under the guitar accompaniment by Elena in Anzhero-Sudzhensk and by Anton in Tomsk. All those who knew the songs join the performance.
 Dear colleagues and friends, I wish you many successful ITMM conferences in the future and hope to have the opportunity to attend some of them!
 
 With my best regards,
 Velika Dragieva 

Professor Janos Sztrik, Hungary

 I was was happy to visit your Conference and Tomsk. I got what I expected, warm welcome, good organization and helpful colleagues. I met old friends and got acquainted with new ones, especially talented your researchers. Tomsk is beautiful, I would like to see it in winter time, too.
 Congratulations to the Organizers again, and I do my best to take part in the following ITMM Conferences. 

 Best regards, 
 Janos